8c99 Casino – Terms & Conditions

For the purposes of these Terms & Conditions, the following definitions apply:

• "8c99," "we," "us," "our" refers to the operator of 8c99.vip, a PAGCOR-regulated online gaming platform serving the Philippine market.
• "Platform" means the website 8c99.vip and all associated services, games, and applications made available through it.
• "Player," "you," "your" means any natural person who registers for and/or uses an account on the Platform.
• "Account" means the personal account registered and maintained by a Player on the Platform.
• "Real Money Play" means any wagering activity conducted with funds deposited into a Player's 8c99 Account.
• "Bonus" means any promotional credit, free spin, cashback, or incentive awarded to a Player by 8c99 under specific promotional terms.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the regulatory body governing gaming operations in the Philippines.
• "KYC" means Know Your Customer — the identity and age verification process required for account activation and withdrawal processing on 8c99.

By accessing, registering on, or using the 8c99 Platform in any capacity, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

These Terms constitute the entire agreement between you and 8c99 with respect to your use of the Platform and supersede all prior agreements, representations, or understandings of any kind between the parties relating to the subject matter herein.

To open and maintain an Account on 8c99, you must satisfy all of the following eligibility requirements at all times:

• You must be at least twenty-one (21) years of age, as required under Philippine law for participation in casino-style gambling activities.
• You must be a resident of or physically located in the Philippines or another jurisdiction where access to online gaming platforms is lawful.
• You must have full legal capacity to enter into a binding contract under applicable law.
• You must not be a current employee, contractor, officer, or director of 8c99, nor an immediate family member of any such person.
• You must not be subject to a voluntary or mandatory self-exclusion order on any regulated gaming platform, including those administered by PAGCOR.
• You must not have previously had an 8c99 Account terminated for breach of these Terms.

8c99 reserves the right to request documentary proof of eligibility at any time and to suspend or close Accounts where eligibility cannot be satisfactorily demonstrated.

Each Player may register and maintain only one (1) Account on the 8c99 Platform. Registration of multiple accounts by the same individual — whether using different names, phone numbers, or email addresses — is strictly prohibited and constitutes a material breach of these Terms.

During registration and prior to processing any withdrawal, 8c99 will require you to complete a Know Your Customer (KYC) verification process. You agree to provide accurate, current, and complete information, including:

• Full legal name as it appears on a valid Philippine government-issued identification document;
• Date of birth confirming you are 21 years of age or older;
• Registered Philippine mobile number;
• Residential address in the Philippines;
• Such additional documentation as 8c99 may reasonably require in compliance with PAGCOR anti-money laundering obligations.

You are responsible for maintaining the security and confidentiality of your Account credentials, including your password and one-time PINs. 8c99 will not be liable for any loss or damage arising from your failure to keep your credentials secure.

8c99 accepts deposits and processes withdrawals via the following payment methods available to Philippine players: GCash, PayMaya, BPI, BDO, and Metrobank. Accepted methods and applicable limits are subject to change and will be published on the Platform.

• Deposits: Funds deposited into your 8c99 Account are held for gaming purposes only. Minimum and maximum deposit amounts are set by 8c99 and displayed at the time of transaction.
• Withdrawals: Withdrawal requests are processed to verified payment methods only. 8c99 targets processing of GCash withdrawals within five (5) minutes under normal operating conditions, though processing times may vary.
• Verification Hold: 8c99 reserves the right to delay withdrawal processing pending satisfactory completion of KYC verification or in connection with an ongoing account review or fraud investigation.
• Currency: All Account balances and transactions are denominated in Philippine Peso (PHP / ₱).
• Inactive Accounts: Accounts with no login activity for twelve (12) consecutive months may be classified as dormant. 8c99 will notify you via your registered contact details before any administrative fee or balance adjustment is applied.

8c99 may offer various promotional incentives, including welcome bonuses, reload bonuses, cashback, free spins, and leaderboard prizes. All promotions are subject to the following general conditions unless specifically stated otherwise in the promotion's individual terms:

• Bonuses are subject to wagering requirements that must be met before any associated winnings may be withdrawn. Wagering requirements for each promotion are stated clearly in the promotion details.
• Only one bonus may be active at a time unless expressly permitted by the promotion terms.
• 8c99 reserves the right to modify, suspend, or withdraw any promotion at any time with reasonable notice to affected players.
• Any attempt to exploit, abuse, or circumvent bonus terms — including through collusion, arbitrage betting, or use of multiple accounts — will result in voiding of bonuses, forfeiture of related winnings, and may result in permanent Account closure.
• Bonuses are non-transferable and have no cash value unless explicitly stated.

All games available on the 8c99 Platform operate using certified Random Number Generator (RNG) technology or, in the case of live dealer games, are conducted by trained human dealers in accredited studios. The following principles govern gameplay on 8c99:

• Published Return-to-Player (RTP) percentages for each game represent the theoretical long-run return and are verified through independent certification.
• In the event of a dispute between a Player and 8c99 regarding a game outcome, 8c99's server-side logs constitute the authoritative record of play.
• Technical malfunctions, including software errors or connectivity interruptions that affect game outcome, shall be resolved in accordance with 8c99's technical failure policy, which may result in void of the affected round and return of the wager.
• Players are prohibited from using any software, algorithm, or device designed to gain an unfair advantage in any game on the Platform.

The following activities are strictly prohibited on the 8c99 Platform and may result in immediate Account suspension, balance forfeiture, and referral to relevant authorities:

• Using the Platform for any money laundering, fraud, or other criminal activity;
• Providing false, misleading, or incomplete information during registration or KYC;
• Registering or operating more than one Account;
• Sharing Account credentials with any third party or allowing any third party to operate your Account;
• Using automated bots, scripts, or any unauthorized third-party software in connection with gameplay;
• Colluding with other players in any game where such collusion would affect outcomes;
• Engaging in any activity that disrupts, degrades, or damages the Platform or its infrastructure;
• Attempting to reverse-engineer, decompile, or extract source code from any part of the Platform.

8c99 is committed to promoting responsible gambling practices. We provide the following tools to help players maintain control over their gaming activity:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits via their Account settings.
• Session Controls: Players may set maximum session duration or loss limits to receive automatic notifications and optional session termination.
• Cooling-Off Periods: Players may request a temporary suspension of their Account for a defined period.
• Self-Exclusion: Players who wish to permanently exclude themselves from the 8c99 Platform may do so by contacting our support team. Self-exclusion requests are processed within 24 hours.

8c99 enforces a strict 21+ age policy. If we have reasonable grounds to suspect that a player is under the age of 21, the Account will be suspended pending age verification, and any winnings accumulated during the period of underage use will be forfeited.

For further responsible gaming information and external support resources, please visit our Responsible Gaming page.

All content on the 8c99 Platform — including but not limited to the 8c99 brand name and logo, website design, game interfaces, text, graphics, and software — is the property of 8c99 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming purposes. No rights in the Platform's intellectual property are transferred to you by these Terms or by your use of the Platform.

Reproduction, redistribution, modification, or commercial exploitation of any part of the Platform without express written consent from 8c99 is strictly prohibited.

To the fullest extent permitted by applicable Philippine law, 8c99 shall not be liable to any Player for:

• Any indirect, incidental, special, consequential, or punitive loss arising out of or in connection with the Player's use of or inability to use the Platform;
• Loss of profits, revenue, data, goodwill, or anticipated savings;
• Losses arising from delays, interruptions, or failures in service caused by circumstances beyond 8c99's reasonable control, including but not limited to telecommunications failures, power outages, or natural disasters;
• Losses arising from a Player's failure to maintain the security of their Account credentials.

Nothing in these Terms shall exclude or limit liability for fraud, gross negligence, or any other liability that cannot lawfully be excluded or limited under Philippine law.

8c99 collects and processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and our Privacy Policy, which is published on this Platform. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

A full description of the personal data we collect, how we use it, your rights under the Data Privacy Act, and how to exercise those rights is available on our Privacy Policy page.

8c99 reserves the right to amend, update, or replace these Terms & Conditions at any time. Notice of material changes will be communicated to registered Players via the email address or mobile number on file, or through a prominent notice on the Platform.

Continued use of the Platform following the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to any amendment, you must discontinue use of the Platform and may close your Account at no penalty.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Prior to initiating any formal legal proceedings, Players are encouraged to contact the 8c99 Customer Support team to seek resolution through the Platform's internal dispute resolution process. 8c99 will endeavour to resolve all valid disputes within a reasonable timeframe.

Where a dispute relates to a matter within PAGCOR's regulatory jurisdiction, the Player may also lodge a formal complaint with PAGCOR in accordance with PAGCOR's published complaint procedures.

For questions, disputes, or support matters arising from these Terms & Conditions, please contact the 8c99 support team through the following channels:

• Live Chat: Available 24/7 via the 8c99 Platform
• Viber / Messenger: Available 24/7 through official 8c99 channels
• Email: [email protected] (plain text — not a link)